FILDROP

FILDROP aims to address the question of quality required by the market through the overall Integrated Quality Business Environment, as one of the main tools for streamlining the organization and production activity. The company sees it as one of the primary results achieve the objectives set by the Integrated Quality Environment and its improvement continually adapting these objectives to changes in your organization and the needs of the market. The targets resulting from the implementation of the Quality Policy, their indices measure, implementation modalities and responsibilities, will be determined from time to time in the Re-examinations of the Quality Management System made by management, given that the company is a reality dynamic, the Department is committed to periodically review the Quality Policy, so that the objectives set will:

• Bring to market effective solutions for all requirements related to water treatment, making available equipment and technologically advanced systems and services appropriate and suitable to meet their needs.
• Achieve complete customer satisfaction with maximum efficiency
• respecting all contractual requirements.
• collecting and evaluating all complaints of customers, solving all causes of non-compliance and, consequently, improve the quality of facilities and service.
• improving relations interface with customers.
• promoting continuous improvement of the technical level of the plants.
• Enhance the culture technical / organizational staff by promoting and planning meetings formazione.
• Aumentare process efficiency, so as to reduce costs and thus prices.

• Degree of customer satisfaction;
• Data from business processes (primary and support);
• Internal audits.